How to send by Thailand post, Kerry Express and other channel


1. Fill in IDR Form

Download IDR Form from the download button above, fill in your contact information and your device description (fields with symbol (*)  are required), so our staff can contact you for more information and your problem description when we have received your device.
*If you can't download IDR form, Please send your information (name, phone number, e-mail) to us with your device.


2. How to pack your Harddisk


2.1) Package the data storage medium in a box to prevent any form of attack during shipment and into an anti-static case to protect against static electricity (Picture 1). However, if such a material as shown in Picture 1 is unavailable, enclose the medium in bubble wrap and then package it in a box provided at the post office (Picture 2). The box should be at least in the [b] size to fit one hard disk. For 2 hard disks, the box in the [c] size should be used (Picture 3). For a small data storage medium, not a hard disk, use the padded envelope (Picture 4).
*Three or four sheets of bubble wrap or thicker should be applied to close off any holes to prevent any form of attack.
Picture 1
Picture 2
Picture 3
Picture 4
2.2) It is recommended to cover the hard disk with air wrap by rolling the wrap up (Picture 5) at least as thick as the depth of the box (Picture 6).
2.3) This is an example of packaging more than one hard disk (Picture 7). Do not overlay hard disks. In case of any remainder of space after enclosing the hard disk in bubble wrap, it is advised to tighten up the hard disk finely enough to prevent any form of external attack (Picture 8).
Picture 5
Picture 6
Picture 7
Picture 8
2.4) In case bubble wrap is unobtainable, newspapers can be an alternative. Crumple sheets of reusable paper into a spherical or cylindrical shape. Arrange them around the hard disk to prevent any form of external attack (Pictures 9 and 10).
Picture 9
Picture 10
Picture 11

3. Addressing the parcel, an envelope, etc. and tracking number

Write your name and phone number clearly. Then enclose the package as illustrated in Picture 11. E-mail the tracking number along with the delivery date to Should IDR staff receive the package, they will contact you immediately. 


IDRLAB Address

Inter Data Recovery Co., Ltd.
4 Soi Bangna-Trad 25 Bangna-Trad Rd.,
Bangna-Nuea, Bagnna, Bangkok 10260

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